Privacy Policy

EYESIGHT Privacy Policy

Your privacy is important to EYESIGHT. This Privacy Policy (“Policy”) explains how EYESIGHT collects, uses, discloses, and retains your information when you visit or use our website, marketplace stores, social media platforms, or other services (collectively, our “Services”). This Policy also explains how we use personal information for customer service, order processing, marketing activities, and advertising purposes. By using our Services or providing your personal information to EYESIGHT, you consent to the collection, use, disclosure, and retention of your personal data in accordance with this Privacy Policy and applicable laws.

When Do We Process Your Personal Data?

  • Consent – When you provide your consent for specific purposes such as marketing communications or participation in promotions.
  • Contract – To fulfill orders, process transactions, and deliver products purchased from EYESIGHT.
  • Legitimate Interest – To manage orders, provide customer service, improve products and services, and prevent fraud.
  • Legal Obligations – To comply with applicable laws and regulations.

Account Information

  • We may collect your name, email address, phone number, gender, date of birth, password or login credentials, shipping address, billing address, and any additional information you choose to provide when creating an account or subscribing to newsletters.

Purchase Information

  • When you purchase products, we may collect your name, email address, phone number, payment information, shipping and billing address, order details, purchase history, customer service communications, and marketing preferences.

Online Activity Information

  • When you visit our website we may collect IP address, device type, browser information, pages visited, time spent on pages, navigation paths, and click activity through cookies or similar technologies.

Marketing Information

  • When you participate in promotions, surveys, giveaways, affiliate programs, or subscribe to newsletters, we may collect your name, email address, phone number, date of birth, social media account (if applicable), marketing preferences, and other voluntarily provided information.

Information from Third-Party Partners• 

We may collect certain information about you from trusted third-party partners to help us operate our services and fulfil orders.

  • Marketing and Advertising Partners may collect email addresses via cookies and pixels and combine them with other data to deliver relevant marketing offers.
  • We may receive name, contact information, shipping address, and transaction details when you placeorders via third-party platforms.
  • For example, when purchasing through platforms such as Shopee, TikTok Shop, Facebook, or Instagram, the platform may send us your name, contact information, and transaction information (excluding payment card details).
  • We may request additional information when necessary for contractual or legal purposes.

Advertising & Cookies Policy

  • EYESIGHT uses cookies, pixels, and similar technologies to enhance user experience and improve marketing effectiveness.
  • Essential Cookies – Enable core functions such as login, cart functionality, and checkout.
  • Analytics Cookies – Help us understand website usage and improve website performance.
  • Advertising Cookies – Used by partners such as Meta (Facebook & Instagram), Google Ads, and

TikTok Ads to measure campaign performance and provide personalized advertising.

  • You may manage cookies through your browser settings, though disabling them may affect certain website features.

Marketplace Data Processing

  • EYESIGHT sells products through third-party platforms including Shopee, TikTok Shop, and other authorized marketplaces.
  • When you place orders through these platforms, we may receive name, contact information, shipping address, and order details to fulfil the order.
  • Payment transactions on marketplace platforms are processed by the platform or its payment providers. EYESIGHT does not store full payment card information for these transactions.
  • We encourage users to review the privacy policies of the respective marketplace platforms.

Data Retention

  • We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy, including legal and regulatory requirements.

Security of Information

  • EYESIGHT implements appropriate technical and organizational security measures to protect personal data from unauthorized access, misuse, or loss.

Your Rights

You may have the right to access, correct, delete, or restrict the processing of your personal data, and withdraw consent for marketing communications.